“SaaS Support Engineer”
Anthony Rivas — Support & Sysadmin freelancer in Bacolod City Negros Occidental Philippines 6100
@anthony-rivasVerifiedLinkedIn-Confirmed
Bacolod City Negros Occidental Philippines 6100
Project-based
Results-driven Technical Support Engineer with 10+ years of experience supporting SaaS platforms, IT systems, medical equipment, and cloud-based applications across global environments. Expertise in troubleshooting complex issues, API integrations, SSO configuration, and delivering multi-channel support (chat, email, and phone). Proven track record of improving system performance, reducing resolution times, and ensuring SLA compliance while delivering exceptional customer experience.
Rising — top 10% on LanceRank · 15 verified projects across 1 platform.
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LanceRank Status
Verified Member
Identity verified on LanceRank · 2 of 8 trust signals
LinkedInPlatform synced
Backed by 1 verified source
Rising · building momentum
Top 10% on LanceRank
Top 10% on LanceRank
15Projects
5.0Avg rating
<1yrActive
Live mirror · synced 22 days ago
Steady across the last 19 days
At a glance
Anthony Rivas is a Support & Sysadmin freelancer based in Bacolod City Negros Occidental Philippines 6100 with verified Upwork reputation, LanceRank Score 69 (Rising), last updated 2026-08-17 on LanceRank.
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The number
How this score was built
How this score is calculated
15 verified projects · $100K+ tracked earnings · 39,069 hours logged at 4.95/5 across 15 reviews.
6 factors weighted to 100 points · all inputs independently verified
69Total
Track Recordup to 35 pts
15 verified projects · $100K+ tracked earnings · 39,069 hours logged at 4.95/5 across 15 reviews.
27.1/35
77%
Recency & Tenureup to 20 pts