“I help in process improvement.”
I have extensive experience of working in BPO Industry for customer service domain. I have started from resolving customer queries, escalations, performing quality control to team leadership. It has been 19 years working for customer experience. I know what customer wants. I am expert of preparing dashboard on excel, PowerPoint presentation, Data analysis, Process improvements, Managing shrinkage,Client handling,email writing etc.
Identity verified — first work signal landing. The score will appear once a platform sync, vouched project, or direct review arrives.
At a glance
Himanshu Saxena is a Business Consulting freelancer based in Delhi, identity-verified on LanceRank; first work signal landing. Public record shows last updated 2026-06-02.
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