Mary Grace Dichoso — Virtual Assistant freelancer in Tuguegarao City, Cagayan, Philippines

Sellee LLC Philippines (Remote)

Contacted prospective customers through outbound calls to qualify sales opportunities. Built rapport with prospects and identified customer needs to recommend appropriate solutions. Maintained accurate customer information and sales activities in CRM systems. Followed up with qualified leads and supported the sales process from initial contact through appointment scheduling. Delivered excellent customer service while consistently meeting daily productivity goals.

DK Realty Philippines (Remote)

Conducted high-volume outbound calls to identify qualified real estate prospects. Scheduled appointments for the sales team. Maintained accurate lead records and updated CRM databases. Verified customer information and documented interactions accurately. Demonstrated resilience, professionalism, and excellent communication skills while handling objection.

Self-Employed Philippines (Remote)

Providing freelance virtual assistance and remote business support to entrepreneurs and small businesses across various industries. Services include administrative support, customer service, technical support, sales support, CRM updates, lead generation, appointment setting, data entry, email and calendar management, online research, and document organization. Individual client projects are listed separately below. Committed to delivering reliable, organized, and professional support while helping businesses improve efficiency and customer satisfaction.

Easy Lot Buyer Philippines (Remote)

Provided administrative and virtual support to improve daily business operations. Managed email correspondence, calendars, and appointment scheduling. Maintained accurate client records and updated CRM systems. Assisted with customer inquiries while ensuring excellent customer service. Performed data entry and administrative tasks with a high level of accuracy.

One Call Solutions Tuguegarao City, Cagayan, Philippines

Assisted customers through inbound and outbound calls while maintaining excellent service quality. Supported customer service, appointment-setting, and sales campaigns. Resolved customer concerns efficiently and professionally. Maintained accurate documentation of customer interactions. Consistently met quality, attendance, and productivity standards.

Self-Employed Tuguegarao City, Cagayan, Philippines

Coordinated property maintenance and repairs. Maintained records, schedules, and payment tracking. Resolved tenant concerns and handled administrative tasks. Oversaw day-to-day property operations.

Doug's Computer Shop Quezon City, Philippines

Managed daily business operations and provided excellent customer service. Assisted customers with basic computer troubleshooting and technical concerns. Maintained inventory and ensured computer systems were operational. Handled cash transactions and maintained business records. Delivered friendly, reliable service while resolving customer issues.

eTelecare Global Solutions Makati, Philippines

Customer Service and Sales Professional with experience in BPO, virtual assistance, appointment setting, cold calling, and inside sales. Skilled in customer support, lead generation, CRM systems, and administrative support. Strong communication skills with a commitment to delivering excellent customer experiences and consistently meeting productivity and performance goals.