“Driving Operational Excellence, Customer Success, and Business Growth”

Daniel Ikpe — Customer Service freelancer in Lagos

Results-driven banking and operations professional with 19 years of experience in branch operations, customer service, credit analysis, and risk management within a Tier-1 Nigerian bank. Proven expertise in leading teams, improving operational efficiency, ensuring regulatory compliance, and delivering exceptional customer experiences. Currently exploring remote operations, customer success, and fintech opportunities while leveraging strong analytical and leadership skills.