Customer Service

Karachi, Pakistan

Trusted Leader· 94

Hello With over a decade of dedicated experience in the e-commerce sector, I am a seasoned professional specializing in end-to-end dropshipping operations, top-tier customer service, and robust dispute management. Throughout my 10-year career, I have successfully scaled online businesses by optimizing supply chains and implementing customer retention strategies that drive loyalty.

ShopifyeBayPaypal

6reviews4.6avg$6/hr

Annel Melody Doria

Tagoloan Misamis Oriental, Philippines

Trusted Leader· 93

Customer Support Specialist with over 10 years of remote experience across e-commerce, Device-as-a-Service (DaaS), and retail operations. A versatile professional with a troubleshooting background in Mobile Device Management (MDM), backed by 7 years of maintaining data quality standards on a large-scale data project. Also with 4 years of financial services experience, managing bookkeeping, accounts receivable, collections, and monthly financial reporting.

0reviews5.0avg$8/hr

Mohammad Saeed Al Mizan

Customer ServiceCold OutreachCustomer Support

Remote

Trusted Leader· 92

I am a B2B Sales Development Representative with experience in cold calling, appointment setting, lead qualification, and account management. I have worked with SaaS, technology, real estate, and service-based companies across North America, helping generate qualified opportunities and build strong sales pipelines. I am comfortable engaging decision-makers through phone, email, and LinkedIn, and I take pride in my ability to build rapport, identify customer needs, and create meaningful business

0reviews5.0avg$18/hr

Richelle Salazar

Digital MarketingProject ManagementClient success manager

Manila, Philippines

Sharmistha Ray

Mumbai, India

With 15+ years of experience in Digital Marketing, Account Management, Customer Success, and Project Management, I've helped global businesses across the US, UK, Australia, Europe, the Middle East drive growth and improve customer retention. I combine strategic thinking with hands-on execution, making me a trusted partner for businesses seeking measurable results and exceptional client support. Let's connect if you need a reliable remote partner who delivers results, communicates proactively.

Archie Montoyo

Manila, Philippines

I help e-commerce brands deliver exceptional customer support that builds loyalty and drives repeat purchases. With 25+ years of experience, I specialize in reducing response times, resolving complex issues, and turning frustrated customers into brand advocates. Available for ongoing support or project-based work.

e-commerceCustomer ServiceCustomer Support

0reviews5.0avg$44.44/hr

Suhail Hassan

Pro Video EditorExplainer VideoShort-form Video

Karachi, Pakistan

Verified Pro· 83

I transform complex data and raw footage into clear, engaging, and business-ready results. From advanced Excel solutions to high-quality video editing, I support clients who want speed, precision, and consistent professional output.

5reviews5.0avg$15/hr

FiverrUpwork

Michael Santos

Gorgias HelpdeskCustomer SupportHardware Troubleshooting

Manila, Philippines

Verified Pro· 83

An experienced customer support specialist focused on gaming and PC hardware solutions. Successfully delivered efficient customer service for gaming accessories through various channels [1], managed manual order processing for an AI e-commerce startup [2], and provided essential M365 admin support [3]. Proficient in hardware troubleshooting, Shopify order management, and community engagement via Discord, consistently improving customer satisfaction and operational efficiency. Skilled in order.

0reviews5.0avg$12/hr

Faiz Syed

Administrative SupportBusiness ServicesSourcing

Hyderabad, India

Established· 79

I help startups and growing businesses streamline operations, manage remote teams, and deliver projects efficiently. With extensive experience in project management, customer service, recruiting, HR, and business operations, I create systems that improve productivity and support sustainable growth. I typically work with entrepreneurs, agencies, and scaling companies that need reliable operational leadership and process optimization.

0reviews1.0avg$25/hr

Christian Matundan

Manila, Philippines

Established· 71

0reviews$12/hr

Peter Ibrahim

Project ManagementBookkeepingCustomer Service

Nairobi, Kenya

Rising· 60

Reliable virtual assistant based in Nairobi, Kenya, with hands-on experience in customer support, lead generation, and Shopify order management. I've supported clients across logistics, financial consulting, and e-commerce — handling everything from inventory tracking and payment processing to appointment scheduling and data entry. I bring accuracy, responsiveness, and a genuine commitment to making your day-to-day operations run smoother.

1reviews4.0avgProject-based

Mwape Chisha

Virtual AssistantData EntryMicrosoft excel

Kitwe, Zambia

Building· 56

Hi, I'm Mwape from Zambia. I help small businesses with Data Entry, Excel, and Admin tasks. Fast, accurate, 99% accuracy. 1 verified project. Ready to help you save time!

Chris Angel Isip

Manila Philippines

Building· 56

Skillful Freight Broker/Dispatcher and Customer Service/Sales Broker and asset-based. I find drivers and loads. CRM and Load boards. Day and Night

0reviews$12/hr

Raysha Begenjova

Green Bay, Wisconsin

Building· 55

I specialize in helping clients feel supported, informed, and confident throughout their experience with a business. My background spans customer success, legal intake, business coaching, and client concierge services, and I typically work with small businesses, professional service providers, and growing organizations that value communication, organization, and genuine client care.

3reviews5.0avg$30/hr

Abayomi Oladipupo

Lagos, Nigeria

Building· 52

I help small and medium enterprise including individuals to create digital bold presence through graphic solutions. Your problem, I can solve through your brief. Dynamic capacity to craft bold brand with creativity and precision is my strategy. I love communication regularly and reviews after my delivery.

4reviews5.0avg$15/hr

Anees Umar

Islamabad, Pakistan

Customer Support & Technical Support Specialist with over 4 years of experience delivering top-tier remote support for SaaS and e-commerce companies across North America. Expert in diagnosing software issues, running interactive screen-share troubleshooting sessions, and optimizing client onboarding workflows. Deep hands-on proficiency in Zendesk, Intercom, Gorgias, and Zoho CRM allows for seamless multi-channel ticket resolution and improved operational efficiency. Holds a BS in Information Te

Mary Grace Dichoso

Tuguegarao City, Cagayan, Philippines

I’m a Virtual Assistant with experience in customer service, sales support, lead follow-ups, appointment setting, CRM management, and administrative tasks. I enjoy helping businesses stay organized, communicate effectively with clients, and provide excellent customer experiences. I'm a fast learner, detail-oriented, and looking for long-term remote opportunities.

Cheenee Casero

Iloilo, Philippines

Project ManagementCustomer SupportSocial Media Management

I’m a Business Manager and Client Success professional with extensive experience in operations, outsourcing, and virtual team management. Over the years, I’ve led teams, managed client relationships, and supported end-to-end business operations—from onboarding and recruitment to performance management and client retention. My focus has always been simple: build strong systems, communicate clearly, and deliver consistent results.

Mohamed Elhefnawi

Alexandria, Egypt

I am a customer service agent with wide experience gained through many years working for many international companies. I am fluent in English and good German, and I used to live in the USA for many years.. Through my experiences, I learned that the customer service agent is the face of the company and his job is to keep the current clients satisfied and attract the prospective clients and this can not be done only by being polite and nice with the customer.

Freelancer.com

VANESSA REGNER

Lapu-Lapu City Cebu, Philippines

Customer ServiceCustomer SupportSales

I have 13 years of BPO experience and 7 years of freelancing experience, specializing in sales, customer service, and technical support. Throughout my career, I have consistently been recognized as a top-performing sales representative and top agent for delivering outstanding results and exceptional customer service. I am passionate about helping customers, solving problems, and exceeding expectations. I look forward to bringing my experience, dedication, and results-driven mindset to your team

Agburum Vincent

Lagos, Nigeria

“I turn raw data into clear business insights that drive smarter decisions and measurable growth. Skilled in Excel, SQL, Power BI, and data visualization, I specialize in identifying trends, optimizing performance, and solving operational problems through analytics. I focus on transforming complex datasets into actionable strategies that improve efficiency and business outcomes.”

0reviews$75/hr

Mustafa Hameed

Sialkot Pakistan

“Hello, I’m Mustafa Hameed from IPS World. We provide Roland & Mimaki printer servicing, maintenance, troubleshooting, and spare parts. We also offer sublimation design solutions. Feel free to contact us for reliable technical support and professional service.”

0reviews$100/hr

Dexter

Lagos, Nigeria

Proposal WritingGrant WritingGovernment Procurement

Operational chaos is expensive. I fix it. I design and implement lean, automated business systems — no developers required. Using tools like Zapier, Make, Airtable, and Notion, I turn fragmented workflows into reliable infrastructure that scales. Core services: Workflow audit, redesign, and automation No-code tool builds and integrations SOP development and process documentation Dashboards and operational reporting My standard: I don't automate broken processes — I fix them.

Ephraim Enoch

Lagos, Nigeria

I am a dedicated and results-driven professional with experience in customer service, lead generation, sales, and remote support. I have worked with clients across different industries, helping businesses grow through excellent communication, problem-solving, and relationship management. I am highly organized, quick to learn new systems, and committed to delivering quality results with minimal supervision. I thrive in remote work environments and take pride in meeting deadlines and exceeding exp

0reviews$25/hr

Mehedee Hassan

Dhaka, Bangladesh

I will help with customers and administrative work. I will get your back end work organized and your customer queries resolved. I am open to part time and full time positions. My capabilities will be proven once hired.

IHEJIETO INNOCENTIA CHINONSO

Port Harcourt, Nigeria

Seasoned Virtual Executive Assistant and Customer Service Support Specialist with over 5 years of high-level remote administrative experience.ocused service. I bridge the gap between internal executive efficiency and exceptional external client relations—helping busy leaders reclaim 15+ hours a week and keeping their customers loyal.

Babalola Samuel

Lagos, Nigeria

Babalola Samuel Adeshina is a Nigerian creative director, AI automation specialist, a communicator, and a human resource activist, founder of Kings Style Entertainment, and communication , song writer,actor and Project manager

sifonobong Etim

Lagos, Nigeria

I am a dedicated Customer Service Professional committed to helping businesses deliver exceptional customer experiences. I assist customers with professionalism, empathy, and efficiency, ensuring their questions are answered and issues are resolved quickly. My goal is to increase customer satisfaction, build trust and loyalty, and create positive interactions that strengthen your brand and support business growth.

Abigail Pereira

Trinidad and Tobago

Abigail Pereira, Email Customer Support Specialist Dependable customer support professional with proven experience managing client inquiries and maintaining professional written communication under pressure. Skilled at clear, courteous correspondence, rapid problem-solving, and building client satisfaction. Currently completing a Diploma in Customer Service.

Rolando Salac Jr

Philippines

Fraud AnalysisTrust & SafetyCustomer Support

Customer Support Specialist with 10 months of BPO experience, skilled in Fraud Analysis, Account Security, and Client Communication. Native Tagalog speaker with working English proficiency, experienced in handling client inquiries and building trust. Adaptable to remote-first teams and eager to grow in customer support and trust & safety roles.

umar hassan

Port Harcourt Rivers state

Passionate about delivering excellent customer experiences. I respond quickly, resolve issues clearly and keep customers happy. Skilled in Zendesk, email support, live chat and complaint handling.

Denis Karisa

Kilifi ,kenya

I'm an organized and dependable Executive Virtual Assistant passionate about helping busy professionals stay productive. I specialize in administrative support, email and calendar management, data entry, Google Workspace, Microsoft Excel, and customer communication. I enjoy creating organized systems, solving problems, and delivering high-quality support that helps businesses run smoothly.

0reviews$9/hr

Peter Selvasingh

Coimbatore, Tamilnadu, India

Dynamic and results-driven professional with extensive experience in virtual administration, Sales and customer support. Proven ability to lead teams, manage client relationships, and drive operational efficiency.

AKHTAR SOHRAB

Delhi, India

Customer-focused Operations and Fintech professional with 5+ years of experience in Customer Support, KYC Verification, Customer Onboarding, Payments Operations, and Quality Assurance across Banking, Fintech, and E-commerce environments.

Daniel Ikpe

Lagos, Nigeria

Results-driven banking and operations professional with 19 years of experience in branch operations, customer service, credit analysis, and risk management within a Tier-1 Nigerian bank. Proven expertise in leading teams, improving operational efficiency, ensuring regulatory compliance, and delivering exceptional customer experiences. Currently exploring remote operations, customer success, and fintech opportunities while leveraging strong analytical and leadership skills.

Asif Gul

Lahore, Pakistan

With an extensive 20 years of experience of training and development, people's management and customer experience, I can add the values through my skills and fulfill any task that will be conducive for assigned tasks. The fulfillment of the task is the priority with perfection.

Asther Amorin

Visayas, Philippines

Virtual Assistant skilled in customer service, e-commerce, administrative support, Canva design, video editing, and social media management. Detail-oriented, organized, adaptable, and committed to delivering quality work.

Juddylinda Kavai

Nairobi, Kenya

I am a reliable Virtual Assistant specializing in lead generation, LinkedIn and email outreach, prospect research, and administrative support. I help businesses build targeted lead lists, identify decision makers, manage follow ups, and maintain organized tracking systems. Experienced with Apollo, LinkedIn, Google Sheets, and CRM-style workflows. I learn new tools quickly, communicate clearly, and deliver consistent, accurate work.

Zion Paul Amartey

Manila, Philippines

A Motivated individual worker & teamwork Oriented customer service professional with extensive experience in operational management, customer relationship management, and talent development. Proven track record of streamlining operations, enhancing customer satisfaction, and exceeding targets in a fast paced environments. Combines strategic thinking with hands on experience to deliver impactful solutions. Education- MBA in Public Administration and BSc in Political Science & Public Admin.

0reviews$20/hr

Wilfred Lacaste Lim Junior, BSBA, CLSSMBB

Zamboanga City Philippines 7000

With 15 years of Operational Experience with LSS Master Black Belt certification, I can help manage any operational hurdles. Leveraging mostly on team collaboration and integrity.

0reviews$80/hr

Elisabeth Monica Ambourouet Ossavou

Dubai, United Arab Emirates

I'm Elisabeth Monica — Bilingual Executive Assistant (French native / English fluent), Dubai. I transform disorganized back-offices into systems you maintain in minutes per day.

Feniel Oto

Bacolod City, Philippines

Knowledgeable and dedicated customer service professional with extensive experience in Billing, Technical, Healthcare and Sales Accounts. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Don Jackson

Chennai, India

Noman Maqsood

Lahore, Pakistan

Computer SkillsData EntryEmail Communication

Dedicated Customer Support Representative with 4+ years of experience providing high-quality customer service via email and live chat, while efficiently managing order processing and customer inquiries. Skilled in resolving issues, maintaining positive customer relationships, and delivering timely solutions in fast-paced environments. A quick learner with a strong work ethic, excellent attention to detail, and a proven track record of meeting deadlines and exceeding performance expectations.

Orlando Beltran

Davao city, Philippines

With a strong foundation built over years of experience, I bring a mature and reliable perspective to any role. My background includes a commitment to excellence and a proactive approach to achieving goals. I’m a seasoned Document Controller/Secretary with over a decade of expertise in Administrative, document control management and data entry

0reviews$40/hr

Nida Arif

Lahore, Pakistan

With 16 years of professional experience, I specialize in report writing, data analysis, customer care, call handling, complaint resolution, & quality assurance. I have a proven track record of delivering accurate reports, analyzing data for actionable insights, enhancing customer satisfaction, resolving complex issues, & maintaining high service standards. My strong communication, analytical, & problem-solving skills enable me to support business growth & operational excellence efficiently.

Grace Sale

Alfonso, Philippines

ZendeskCustomer ServiceCustomer Support

I help e-commerce and subscription-based brands deliver exceptional customer experiences through email and chat support. With 20 years of customer service experience, I specialize in Zendesk, Freshdesk, Gorgias, Richpanel, and other CRM platforms, and I am highly proficient in Shopify and other e-commerce tools. I handle order management, subscriptions, refunds, returns, and escalations, helping growing brands improve customer retention and streamline operations.

Edwin Venancio

Manila, Philippines

I have been handling US Client Customer for more than 15 years, Customer Service is my game, I do inbound sales, Admin Tasks, and Customer Retention & Save. I also have love getting paid extra for my hardwork, I'm dedicated and also work oriented goal.

Jernielyn Cepeda-Balbas ECE

Manila, Philippines

I bring over 20 years of BPO experience, including leadership roles in training, quality, and operations. Throughout my career, I have developed future leaders, reduced training timelines by 30%, improved team performance through coaching, and successfully partnered with US, AU, and UK stakeholders on process improvement initiatives. I am highly adaptable, detail-oriented, and thrive in fast-paced environments where meeting deadlines and delivering results are essential.

Hafeez Ur Rehman

Lahore, Pakistan

IT Helpdesk Support Engineer / Dispatch Engineer / Windows & Office Installation and Troubleshooting, Network Support Engineer, CCTV Engineer

Muhammad Usman

Lahore, Pakistan

I manage dispatch for corporate black car services and busy crew transportation networks. Utilizing modern dispatch and GPS tools, I track drivers, maximize fleet utilization, and handle last-minute schedule changes calmly and smoothly. I help fleet owners cut operational costs while ensuring passengers receive a punctual, premium, and high-quality ride.

Catherine Lynn Forren

Angeles City Philippines

I have worked as a Lead Generation Specialist, Sales Development Representative and in Recruitment for the same company the past 6 years. My truly favorite position would be Customer Service since I love talking to people and helping them in any way I can.

Seemab Sohail K.

Lahore, Pakistan

With over 7 years of hands-on experience in the trucking industry, I have developed a deep understanding of the complexities of supply chain management, fleet operations, and customer relationship building.I have a proven track record of working with fleet managers and drivers to understand their challenges and offer them the best solutions. My career has been defined by a passion for optimizing processes, driving sales growth, and ensuring seamless operations in fast-paced environment.

Ahmed Khaŕrat

Sfax

Ryan Greig Marcelo

Cavite, Philippines

Hi! I’m Grey, a highly motivated Virtual Assistant and Meta Ads support specialist with over a year of experience in customer service across telecommunications, finance, healthcare, airline, and ISP industries. I specialize in communication, lead handling, social media support, and Meta/Facebook Ads assistance. I’m currently building hands-on experience managing ad campaigns, improving engagement, and helping businesses generate inquiries through effective online marketing. I’m a fast learner,

Arooj Fatima

Islamabad, Pakistan

I help companies to catch up with there underlining admin tasks, to keep up with them. Improve there reach and productivity. Help them improve their reaching back to their customers in an organised manner.

0reviews$30/hr

sunny kumar

Delhi, India

Hamid Shebly

Cairo, Egypt

A customer success manager with 10+ years of experience helping SaaS companies and global teams enhance customer relationships, reduce churn, and drive business growth. I specialize in managing complex client accounts, delivering seamless employee onboarding and offboarding, and streamlining payroll, invoicing, and CRM operations. At WorkMotion, I handled over 50 client accounts across multiple time zones, achieving a 98% customer satisfaction rate and reducing onboarding time by 35%.

Ashok Sawant

Mumbai, India

Jeremiah Garcia

Philippines

I help businesses streamline their operations through virtual assistance, customer support, and e-commerce management. With experience in sales, client communication, order processing, and administrative tasks, I work with entrepreneurs and growing companies to improve efficiency, enhance customer satisfaction, and support business growth.