“Customer Support & B2B Sales Specialist for SaaS and Fintech”
I help SaaS, fintech, and B2B teams with customer support, sales, onboarding, and CRM management. I can handle customer conversations, troubleshoot issues, qualify leads, follow up with prospects, and keep customer and sales processes organized.
10 verified signals so far. Your public LanceRank number appears once this verified track record crosses the display threshold — more reviews, a vouched project, or a connected platform get there.
At a glance
Umer Khan is a Customer Service freelancer based in Lahore, listed on LanceRank. Public record shows 3 verified projects, verified Upwork reputation, last updated 2026-09-22.
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Verified 9 days ago
Independent signal
Imported from LinkedIn
· third-party-verified by LinkedInCustomer Success | SaaS Operations | Technical Support | CRM | Project Coordination
Over the past 10+ years, I've had the opportunity to work across multiple stages of the customer journey, from lead generation and SaaS sales to technical support, customer onboarding, and Tier 2 escalations.I've worked with global customers across SaaS, fintech, transportation, food delivery, and restaurant technology, helping businesses solve problems, improve customer experiences, and build lasting relationships.Throughout my career, I've worked with tools such as Salesforce, HubSpot, Zendesk, Freshdesk, Inte…
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Connections
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Followers
Account Executive
Jan 2024 — Present
AtlasVerified via LinkedIn
● Owned the full sales cycle for Atlas's credit-building account: outbound prospecting and cold calling among subprime consumers, discovery conversations, and closing sign-ups.…
Sales Development Representative
Mar 2023 — Jan 2024
PodiumVerified via LinkedIn
• Generated qualified sales opportunities for Account Executives through outbound prospecting, cold calling, and email outreach. • Conducted 50–70 outbound calls per day while m…
Technical Support Specialist
Mar 2020 — Dec 2023
inDriveVerified via LinkedIn
• Provided technical support to riders and drivers through chat, email, and phone, resolving account, payment, trip, and application-related issues. • Managed customer support c…
Account Executive
Dec 2019 — Mar 2023
MotiveVerified via LinkedIn
• Joined Motive as a Sales Development Representative (SDR) and was promoted to Account Executive based on performance and consistent results. • Managed the full sales cycle for…
Customer Support Specialist
Dec 2017 — Dec 2019
UberEatVerified via LinkedIn
• Delivered customer support for the Uber Eats platform, assisting customers, delivery partners, and restaurant partners through chat, email, and phone. • Resolved order issues,…
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