“IT Helpdesk & Customer Support Expert with 10+ years in BPO—fixing technical issues fast while delivering top-tier customer experience.”
Michael Santos — Customer Service freelancer in Manila
@michael-santosVerifiedLinkedIn-Confirmed
Manila, Philippines
$12/hr
An experienced customer support specialist focused on gaming and PC hardware solutions. Successfully delivered efficient customer service for gaming accessories through various channels [1], managed manual order processing for an AI e-commerce startup [2], and provided essential M365 admin support [3]. Proficient in hardware troubleshooting, Shopify order management, and community engagement via Discord, consistently improving customer satisfaction and operational efficiency. Skilled in order.
Rising — top 4% on LanceRank · 5 verified projects across 1 platform.
Hire & Contact
Reach out to Michael on any connected platform — or direct if available.
LanceRank Status
Verified Professional
Multiple proofs across identity + work · 4 of 9 trust signals
LinkedInPlatform-ownedPlatform syncedActive recently
Backed by 1 verified source
Rising · building momentum
#2 in Customer Service · Philippines
#2 in Customer Service · Philippines
5Projects
5.0Avg rating
<1yrActive
Live mirror · synced 2 days ago
Steady across the last 1 day
At a glance
Michael Santos is a Customer Service freelancer based in Manila with 5 verified projects, verified Upwork reputation, LanceRank Score 60/100 (Rising), last updated 2026-06-02 on LanceRank.
Looking for someone else?
Browse other verified customer service on LanceRank.
One-stop online presence
Find me elsewhere
The number
How this score was built
How this score is calculated
5 verified projects · $20K+ tracked earnings · 3,927 hours logged at 4.95/5 across 5 reviews.
6 factors weighted to 100 points · all inputs independently verified
60Total
