“Customer & Technical Support Specialist | SaaS, Gaming & CRM | 10+ Years Experience”

Edward Maliwat — Customer Service freelancer in Manila

I’m a customer support and technical support specialist with over 10 years of experience helping customers resolve account, billing, and technical issues. I’ve worked with SaaS platforms, gaming companies, and CRM systems, providing support through email, chat, and phone while troubleshooting technical problems and ensuring a positive customer experience. I typically work with technology-driven businesses that value efficient problem-solving, clear communication, and customer satisfaction.