“Supervisor | Team Leader | Quality Analyst | Scheduling & Appointment setting | Administrative Support”

Lester Pardiñan — Customer Service freelancer in Rizal, Philippines

With over 11 years of extensive experience in the call center industry, I have honed a diverse skill set and a deep understanding of customer service dynamics. I began my career as a Customer Service Representative, where for 3 years I developed strong communication skills, resolved complex customer issues, and consistently exceeded performance targets.