Bibek — Customer Service freelancer in Kathmandu

Greetings..!! I am a professional Visa\u002FMastercard Certified Chargeback & Card Dispute Expert with 15+ years of experience in the Cards & Payments domain. I have gained in-depth, hands-on knowledge across SHOPIFY, STRIPE, AIRWALLEX, PAYPAL, KLARNA, AMAZON, VISA, MASTERCARD, AMEX and other major payment platforms handling disputes including chargebacks, re-presentments, pre-arbitration and arbitration stages. I have worked on both Issuing and Acquiring sides of dispute operations, which gives me a strategic advantage in understanding how banks evaluate evidence and make final decisions. Having completed multiple certified chargeback trainings issued by Visa and Mastercard, I don’t rely on trial-and-error methods. I know what works, which evidence carries weight with issuers, how to structure rebuttals properly, and how to identify operational gaps that cause recurring disputes. Beyond responding to cases, I analyze root causes behind increased chargebacks and fraud trends to help reduce them To summarize, we cover every requirement from startups needing structured dispute handling to enterprise clients requiring full chargeback department leadership, compliance oversight, and threshold monitoring. 𝐎𝐮𝐫 𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐢𝐬 𝐜𝐥𝐞𝐚𝐫: 𝐭𝐨 𝐛𝐞𝐜𝐨𝐦𝐞 𝐭𝐡𝐞 𝐥𝐞𝐚𝐝𝐢𝐧𝐠 𝐚𝐠𝐞𝐧𝐜𝐲 𝐟𝐨𝐜𝐮𝐬𝐞𝐝 𝐨𝐧 𝐨𝐧𝐞 𝐜𝐨𝐫𝐞 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐭𝐲 𝐂𝐡𝐚𝐫𝐠𝐞𝐛𝐚𝐜𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐨 𝐝𝐨 𝐢𝐭 𝐛𝐞𝐭𝐭𝐞𝐫 𝐭𝐡𝐚𝐧 𝐚𝐧𝐲𝐨𝐧𝐞 𝐞𝐥𝐬𝐞. I am hard working (meet deadlines), Trustworthy, Value Time, pay attention to detail and most honest with my clients. I look forward hearing from you. Thank You :)